1. Use of Personal Information
We respect your privacy and are committed to protecting it. This policy sets out how we collect, use, and safeguard your personal information.
We collect and use your personal information in the ordinary course of business to:
Process your orders
Deliver your floral arrangements
Communicate with you about your purchase
With your consent, we may also use your contact information to send you:
Updates about our services
Seasonal promotions
New product announcements and special offers
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any of our emails or contacting us directly.
2. Disclosure of Personal Information
We will not disclose your personal information to any third party except:
- To employees or service providers of Oh Flowerz who need it to fulfill your order
Where required by law or legal process
With your express consent
In all other cases, we will give you notice and an opportunity to object before disclosing your personal information.
3. Access to Your Personal Information
You may request access to the personal information we hold about you. Requests must comply with the Protection of Personal Information Act (POPIA), which sets out when and how access can be granted or refused.
4. Correction of Personal Information
If your personal information is incorrect, incomplete, or outdated, you may request that it be corrected by contacting us directly.
5. Security and Limitation of Liability
We take appropriate technical and organizational steps to secure your personal data. However, we are not responsible for the privacy practices of any third-party websites linked to our website.
6. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. You are responsible for reviewing any updates posted on our website. Continued use of the website after changes are made constitutes your acceptance of those changes.
7. Governing Law
This policy shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
8. Contact
If you have any questions or concerns about this policy or how your personal information is handled, please reach out via our Contact Page.