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Effective Date: 23 April 2025
These Terms and Conditions apply to this website and to the transactions related to our products and services. You may also be bound by additional contracts related to your relationship with us or any products or services you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of the additional contracts will control and prevail.
By registering with, accessing, or otherwise using this website, you agree to be bound by these Terms and Conditions. Your use of this website implies the knowledge and acceptance of these Terms. In some cases, we may request explicit agreement.
By using this website or communicating with us electronically, you agree that we may communicate with you electronically and that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement.
We or our licensors own and control all copyright and other intellectual property rights in the website and its content.
You are not granted any license or right to use, copy, reproduce, or commercialize any content on this website without prior written permission.
Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices. Your use of third-party websites is at your own risk.
You agree to use the website only for lawful purposes and not engage in any activity that may harm the website or interfere with its proper functioning.
If you register an account on our website, you are responsible for maintaining the confidentiality of your password. We may terminate or suspend access if misuse is suspected.
We make every effort to replicate the floral arrangements shown on our website. However, due to seasonal or supply constraints, we reserve the right to substitute flowers, containers, or other materials of equal or greater value without prior notice.
We aim to deliver on your selected date, but delivery times are not guaranteed due to traffic, weather, or access issues. The recipient’s availability or secure delivery location is the customer’s responsibility. Additional fees may apply for re-delivery due to incorrect or incomplete information.
Due to the perishable nature of flowers, cancellations must be made at least 24 hours before the scheduled delivery date. Refunds are granted at our discretion and must be requested within 24 hours of delivery, accompanied by photographic evidence. Refunds will not be granted if incorrect recipient or address details are provided.
Please do not submit intellectual property or confidential information without a prior written agreement. Any unsolicited submissions will be deemed licensed to us.
We reserve the right to suspend or terminate your access to the website at any time. We are not liable for any data loss or disruption resulting from such action.
This website and its content are provided “as is” without warranty of any kind. We do not guarantee availability, accuracy, or reliability. To the extent permitted by law, we are not liable for direct or indirect losses, including loss of data, revenue, or business.
To access our website and/or services, you may be required to provide certain information about yourself. You agree that any information you provide will always be accurate and up to date.
We take your personal data seriously and are committed to protecting your privacy. We may use your email address to send you both transactional emails (such as order confirmations and delivery updates) and marketing communications (such as seasonal promotions and new product announcements), but only if you have opted in.
You may withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us directly.
Refer to our Privacy Policy and Cookie Policy for more information.
You may not use this website in violation of South African export laws or in jurisdictions where its content or transactions are illegal.
You may not assign your rights or obligations under these Terms without our written consent.
If you breach these Terms, we may suspend your access, report your actions to your ISP, and pursue legal remedies.
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters or supply chain disruptions.
You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of the website or violation of these Terms.
Failure to enforce any part of these Terms does not constitute a waiver of our rights.
These Terms and all communication will be in English.
These Terms, along with our Privacy and Cookie Policies, form the entire agreement between you and ohflowerz.co.za.
We may revise these Terms at any time. Changes will take effect upon being published on this page. Continued use implies acceptance.
These Terms are governed by the laws of South Africa. Disputes shall be handled by South African courts.
This website is owned and operated by ohflowerz.co.za.
For any queries, please contact us via the form on our Contact Page.
